The Whaler's Inn Hotel of Mystic

The Whaler's Inn was my first choice of where to stay in Mystic. It is right in the center of town, so it is perfect. While booking it, I knew exactly which room, in which building I wanted to stay in. It was room number 10, in the 1865 house. It was available ...perfect! When we arrived at the hotel, we were escorted up to our room. We were told that they had coffee , and cookies available for the guests. I asked if they were homemade and the answer was yes. Shortly after we got into the room, there was a knock on our door. We were brought two fresh cookies for a little snack. Now, that is customer service! This is the kind of experience you should receive every time you stay in a hotel. It is what makes your whole experience memorable. The hotel is so pretty and very relaxing. I will always rave about our stay here. This hotel is so worth it.

Wonderful boutique hotel. Comfortable rooms, decorated very coastal. Right in the heart of Mystic. The only negative I could offer is they only had extra outlets on one side of the bed. We'd be happy to spend more time here!

I had a wonderful stay at The Whaler’s Inn. The staff were welcoming and kind, the location is perfect, the room was very comfortable, and everything was spotless. During our visit, my son experienced a seizure and became unsettled. Out of courtesy to other guests, I went to check out early, fully understanding and expecting that their no-refund policy would apply. To my surprise, the staff showed great compassion and refunded the room without me asking. This gesture of kindness went above and beyond and meant a lot to us. It’s rare to find a hotel that not only provides an excellent stay but also genuinely cares about its guests. I’m deeply grateful and will certainly return.

Get your coffee, sit in the lobby, talk to people, enjoy the mystic scene. You are in the middle of it.. Talk about the meal you had or are about to have with a James Beard winning chef! The boat ride down the river, the ice cream next door or the table at mystic pizza where Julia Roberts sat. There is a lot here in a small area. 2 Breweries, Salt winery in the Stone Borough so much nearby. Lol

Can’t beat this hotel for a stay in Mystic! Clean, modern and a hint of casual beach luxury made it extra special! the free cookies were a delight if you are lucky to snag one, and the coffee and tea at the ready was a bonus for our tired minds late afternoon! Great gathering spaces too if you need some time away from the room and outside!

We had a fantastic stay at The Whaler’s Inn. The room was clean and cozy, the bed was amazing, the amenities lovely and the food at their restaurant superb. Ariana at check in was warm, kind and overly accommodating. A hand written note from Madeline in the room was icing on the cake. They truly care about guest experience. Don’t skip the cookies at check in-they are delicious!

The kindness, empathy, and understanding that this place showed my wife for her planned trip can't go without a thank you. Best customer service experience that I have ever had... and they truly understand what being in the hospitality business is all about. Thank you Madeline & the staff at The Whaler's Inn.

Our stay at the Whaler's Inn was wonderful. The rooms in the new Stanton House are well appointed and beautiful. The service at the front desk was wonderful. We loved brunch and breakfast at the Shipwright's Daughter. You can walk to many stores and restaurants from the Inn. We will definitely stay here again.